VPS Connection Guide

When connecting to your VPS server to perform administrative tasks you should always connect using a secure protocol (such as SSH, SFTP, or SCP). Direct connections using the root user are not allowed. A guide listing below is provided with the most common protocols and which users to use for that service.

VPS Service	Users (What Users can log into service)
SSH	Administrative User Any user with shell privileges Root User, if using SSH keys (disallowed if using passwords)
Telnet	We strongly discourage the use of Telnet service since passwords and all other information is transmitted insecurely. SSH is a secure alternative. Administrative User Any user with shell privileges
SFTP, SCP	Administrative User Any user with shell privileges Root User, if using SSH keys (disallowed if using passwords)
FTP	We strongly discourage the use of FTP service since passwords and all other information is transmitted insecurely. SFTP, SCP, and SSH tunneled FTP are secure alternatives. Administrative User Any user with FTP privileges
Email (POP, IMAP, SMTP)	Administrative User Any user with POP, IMAP, and/or SMTP privileges
Web Based Control Panel	Administrative User Any user with shell, ftp, or email privileges Root user if enabled, but strongly discouraged.

If you have any questions about our Linux servers, please feel free to contact us.